Kraken Review 2023



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Kraken is one of the foremost cryptocurrency exchanges in the market, known for its low fees, wide range of supported coins, and advanced trading features. As one of the oldest and most reputable platforms, new and experienced investors alike may find value in Kraken’s many tools, products, and educational material. Understanding this platform’s registration, verification process, and account management features is essential to making the most of your Kraken experience.

When it comes to trading, Kraken offers a user-friendly interface, allowing you to easily navigate through complex processes like margin trading and staking. The exchange boasts over 220 supported cryptocurrencies, including Bitcoin, Ethereum, Cardano, Solana, and Dogecoin. Additionally, Kraken offers various security measures to protect your assets and information, along with multiple customer support channels to ensure a smooth experience.

While Kraken stands out among competitors in many aspects, it’s essential to consider factors such as fees, limitations, and mobile applications before diving in. Comparing Kraken to other exchanges and assessing frequently asked questions will give you a well-rounded perspective on whether the platform aligns with your specific needs.

Key Takeaways

  • Kraken offers low fees, a wide range of supported cryptocurrencies, and advanced trading features
  • Understanding the registration, verification, and account management process is essential for success on Kraken
  • Comparing Kraken to other exchanges and reviewing frequently asked questions will help make an informed decision

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Understanding Kraken

Kraken is a cryptocurrency trading platform that has been in operation since 2011, making it one of the most established and reliable exchanges in the industry. As a user of this platform, you can benefit from its wide selection of supported coins, which includes popular currencies like Bitcoin, Ethereum, Cardano, Solana, and Dogecoin, among more than 220 others.

You might appreciate Kraken’s user interface, which is relatively simple and easy to navigate. The platform offers both basic and advanced trading tools, catering to a variety of users, from those just starting with cryptocurrencies to more experienced investors.

One of the notable features of Kraken is its competitively low fees. This can be a key factor when choosing a trading platform, as lower fees allow you to keep more of your hard-earned profits. On the other hand, it’s worth noting that customer service ratings for Kraken have been low, so you might want to take that into consideration when making your decision.

In summary, Kraken is a popular and well-established cryptocurrency trading platform with a vast selection of supported coins, an easy-to-use interface, and low fees. When deciding whether or not Kraken is the right choice for your crypto trading needs, be sure to weigh its advantages with the possible downside of its customer service. Happy trading!

Kraken Registration and Verification Process

When you decide to open a Kraken account, the process is quick and straightforward. To get started, simply head to the Kraken website and click on the “Create Account” button. You’ll need to provide your email address, a username, and a strong password.

Kraken registration form
Kraken registration form

Once you have submitted your registration details, you will receive a confirmation email. Click on the link provided in the email to activate your account. Now, it’s time to proceed with the verification process.

Kraken offers different levels of verification for your account – Express, Intermediate, and Pro. The level of verification you choose determines which features and services you have access to on the platform. Here’s a quick overview of the steps involved in the verification process:

  • Express verification: This is the most basic level of verification. It requires you to provide your full name, date of birth, country of residence, and phone number. This level of verification allows you to trade and withdraw cryptocurrencies, but does not grant access to fiat deposits or withdrawals. The processing time for this verification tends to be relatively fast.
  • Intermediate verification: To access additional features, such as fiat deposits and withdrawals, you’ll need to complete the Intermediate verification. This involves providing proof of your identity (such as a passport or ID card) and proof of address (such as a utility bill or bank statement). The processing time for intermediate verification can vary, but in some cases, it can take around 15 minutes or several hours.
  • Pro verification: This level of verification is targeted towards more advanced traders and institutional clients. It requires even more documentation and information, including proof of your source of funds and additional identity verification. The processing time for Pro verification is typically longer than other levels because of the increased scrutiny.
Kraken Verification
Kraken Verification

Keep in mind that depending on your country of residence, you may or may not be able to deposit or withdraw crypto or cash regardless of verification level. Be sure to check Kraken’s geographic restrictions and cash funding availability before proceeding with verification.

Overall, the Kraken registration and verification process is user-friendly and designed to get you up and trading in no time. Once your account is verified, you can start exploring the platform and making cryptocurrency transactions. Happy trading!

Account Management on Kraken

Managing your account on Kraken is quite user-friendly and can be done through their website and mobile apps. As you navigate the platform, you’ll find it easy to access various features and tools to help you manage your crypto investments.

To enhance the security of your account, Kraken offers two-factor authentication (2FA). This adds an extra layer of protection to your account by requiring not only your password but also a unique code generated through a trusted mobile app like Google Authenticator or Authy. To set up 2FA, simply go to the security section in your account settings and follow the instructions.

Another critical aspect of account management is tracking your transaction history and balances. On Kraken, you can quickly view your trading history, deposit and withdrawal records, as well as your current balances for each cryptocurrency you have. To keep things organized, you can even add custom labels to your transactions.

Lastly, Kraken provides useful tools for setting up price alerts and monitoring market trends. You can create customizable alerts to stay informed about market movements and make well-informed decisions about when to buy or sell your crypto assets.

In summary, Kraken’s account management features make it easy for you to securely manage your crypto investments while keeping track of your transaction history and staying informed about market trends. With a straightforward interface and helpful tools, Kraken ensures a pleasant user experience for both beginners and experienced traders.

Trading on Kraken

As you delve into trading on Kraken, you’ll find a user-friendly platform that offers a wide range of 220+ cryptocurrencies, including popular options like Bitcoin, Ethereum, Cardano, Solana, and Dogecoin. The trading platform features advanced tools and products suited for more experienced investors, enabling you to optimize your profits with relatively low trading fees.

Kraken employs a simple and intuitive interface, making it easy for you to navigate through the various trading options. You’ll be able to take advantage of the maker-taker fee structure, which encourages liquidity in the market. Makers (those who create orders in the order book) typically enjoy lower fees than takers (those who execute orders instantly on the book).

Additionally, Kraken offers you the opportunity to engage in margin trading, allowing you to leverage your positions and potentially earn higher profits. But remember, margin trading also comes with higher risk. Always assess your risk tolerance before proceeding with this feature.

Overall, Kraken’s trading platform is designed to provide you with a positive experience, whether you’re a novice or a seasoned trader. With plenty of cryptocurrencies to choose from and an array of advanced trading tools, you can confidently trade on Kraken while enjoying relatively low fees and sophisticated trading features.

Kraken Pro: A Beginner’s Guide

Kraken Pro is an advanced trading platform designed for both beginners and experienced traders. Catering to a range of trading preferences, it offers an intuitive and user-friendly experience, making it an attractive option for those looking to dive into the world of cryptocurrency trading.

Kraken Pro interface
Kraken Pro interface

To get started using Kraken Pro, you’ll need to create an account on Kraken’s website and provide some basic personal information. Once your account is approved, you’ll be able to deposit funds in your chosen cryptocurrency and start trading.

The platform’s interface is well-organized and easy to navigate. On the left-hand side of the screen, you’ll see a panel with various order types such as Limit, Market, and Stop-Loss orders. These order types accommodate different trading strategies and risk tolerances, giving you the flexibility to execute trades according to your preferences.

One aspect that sets Kraken Pro apart from the main Kraken platform is its lower fee structure. Fees are determined by your 30-day trading volume and can range from 0.26% for taker orders to 0.16% for maker orders. This competitive pricing can be an advantage for both beginners and experienced traders alike.

In addition to its user-friendly interface and lower fees, Kraken Pro offers advanced charting tools and customizable indicators, making it easier for you to analyze market trends and make informed trading decisions. The platform also supports various types of orders such as:

  • Market orders: Immediate execution based on the current market price
  • Limit orders: Execution at a specific price or better
  • Stop-loss orders: Triggering a market order when a specific price is reached

Remember that trading cryptocurrencies can be volatile and carries risks. As a beginner, it’s essential to educate yourself on trading strategies, risk management, and market analysis techniques so you can make the most informed decisions possible.

In conclusion, Kraken Pro is an excellent platform for beginners and advanced traders alike, thanks to its user-friendly interface, competitive fees, and advanced trading tools. By taking the time to learn and understand the platform’s features, you’ll be better equipped to succeed in the world of cryptocurrency trading.

Cryptocurrencies Available on Kraken

As a user of Kraken, you’ll be pleased to know that the platform supports a wide range of cryptocurrencies for trading and investing. Some of the most popular coins you can find on Kraken include Bitcoin, Ethereum, Cardano, Solana, Dogecoin, and Polkadot. In fact, there are more than 220 different cryptocurrencies available on the platform for you to choose from.

Here’s a quick overview of some popular coins available on Kraken:

BitcoinBTCThe original and most well-known cryptocurrency, often referred to as digital gold.
EthereumETHA platform for building decentralized apps and smart contracts, with its native cryptocurrency, Ether.
DogecoinDOGEA meme-inspired cryptocurrency that has become popular among internet users and investors.
CardanoADAA third-generation blockchain platform designed to improve upon the scalability and security of Ethereum.
SolanaSOLA high-performance blockchain platform focused on fast transactions and low fees.
PolkadotDOTA platform for connecting multiple blockchains, promoting interoperability and cross-chain communication.

In addition to the mentioned coins, Kraken also hosts many other top 30 coins in the cryptocurrency market. This gives you plenty of opportunities to diversify your cryptocurrency portfolio and explore different investment options.

Kraken trading pairs
Kraken trading pairs

When trading on Kraken, bear in mind that fees can range from 0.16% to 2% depending on the trading volume, currency pair, and other factors. It’s always a good idea to check the fees associated with the specific cryptocurrencies you want to trade to get a clear understanding of the costs involved.

With Kraken’s extensive selection of cryptocurrencies and relatively low fees, you have a friendly environment for exploring the world of digital assets. However, always remember to do your own research and be cautious when investing in cryptocurrencies, as they can be volatile and involve risk.

Kraken Fees Breakdown

In this section, you will get a brief overview of the fee structure for Kraken exchange. Kraken’s fee schedule is based on two main types of fees – maker fees and taker fees. It is known for offering relatively low fees compared to other platforms, making it an attractive choice for both beginners and experienced traders.

Maker fees are charged when you create a limit order (an order placed below the current market price for a buy or above the market price for a sell). Taker fees are charged when you place a market order (an order placed at the current market price). Kraken’s trading fees usually range between 0.00% and 0.26%, depending on your 30-day trading volume. As your trading volume increases, you will enjoy even lower fees.

Here’s a simplified version of Kraken’s fee schedule:

30- Day USD VolumeMaker FeeTaker Fee
$0 – $50,0000.16%0.26%
$50,001 – $100,0000.14%0.24%
$100,001 – $250,0000.12%0.22%
$250,001 – $500,0000.10%0.20%
$500,001 – $1,000,0000.08%0.18%
$1,000,001 – $2,500,0000.06%0.16%
$2,500,001 – $5,000,0000.04%0.14%
$5,000,001 – $10,000,0000.02%0.12%
$10,000,000 – $100,000,0000.00%0.10%
$100,000,000 – $250,000,000 **0.00%0.08%
$250,000,000 – $500,000,000 **0.00%0.06%
$500,000,000+ **0.00%0.04%

Additionally, Kraken has a withdrawal fee for each cryptocurrency. For Bitcoin (BTC), the withdrawal fee is relatively low. Keep in mind that deposit and withdrawal fees for fiat currencies may also apply, depending on your bank and location.

In conclusion, Kraken offers competitive fees for both makers and takers, making the platform suitable for users of different experience levels. Remember that higher trading volumes can result in even lower fees, so consider this when planning your trading strategies.

Kraken Security Measures

Kraken takes security very seriously to ensure a safe trading platform for its users. Your funds and personal information are protected by implementing several security measures. Some of the main security features by Kraken are:

  • Vulnerability Testing: Kraken conducts regular penetration testing and code audits to detect and fix any security vulnerabilities. They also encourage the security community to participate in their bug bounty program, which rewards researchers for identifying and reporting potential security risks.
  • CSO50 Award: In 2021, Kraken received the prestigious CSO50 Award, which recognizes companies with outstanding security practices. This highlights the exchange’s commitment to maintaining a secure platform for its users.
  • Fraud detection: Kraken has a strong focus on detecting and deterring fraud, employing a team of specialists who monitor for suspicious activity around the clock. They also utilize advanced machine-learning algorithms to identify potential threats and trigger appropriate countermeasures.
  • Two-Factor Authentication (2FA): Kraken advises all users to enable 2FA, adding an extra layer of security to your account. This involves requiring a second code, generated by a separate app, to be entered during the login process, ensuring that even if your password is compromised, unauthorized access to your account is prevented.
Kraken security center
Kraken security center

When it comes to safeguarding your account, always ensure that you practice good security hygiene. Use strong, unique passwords, avoid phishing scams, and enable two-factor authentication wherever possible. With these security measures in place, you can trade with greater confidence knowing that your assets and personal information are protected on Kraken.

Instant Buy and Staking: An Overview

With Kraken, you can experience the convenience of their Instant Buy feature, which allows you to quickly purchase cryptocurrencies without the hassle of placing limit or market orders. This feature is perfect for those new to crypto trading or anyone looking for a simple and user-friendly way to buy digital assets.

To use Instant Buy, simply log in to your Kraken account, select the cryptocurrency you want to purchase, enter the desired amount, and confirm your transaction. Your digital assets will be available in your Kraken wallet right away, enabling you to start trading or participating in other activities, such as staking.

Speaking of staking, Kraken offers an exciting opportunity to earn passive income by staking your digital assets. Staking refers to the process of holding your cryptocurrencies in your Kraken account, allowing you to participate in the blockchain network’s rewards and governance. In return for staking, you can receive staking rewards, which serve as a form of passive income.

Kraken Earn (Staking)
Kraken Earn (Staking)

Kraken supports a variety of cryptocurrencies for staking, including popular coins like Ethereum, Polkadot, and Cosmos. Depending on the digital asset you choose to stake, the annual reward rate can vary, offering you different levels of passive income. To begin staking on Kraken, navigate to the Staking tab within your account, select the desired cryptocurrency, and allocate the appropriate amount for staking.

Remember: Staking your digital assets within Kraken is an agreement to lock your funds for a specific period. It’s essential to consider any potential limitations on your liquidity before committing to staking.

In summary, Kraken’s Instant Buy feature provides a quick and easy way to purchase digital assets, while the platform’s staking options offer an enticing opportunity to earn passive income. Both features contribute to a user-friendly experience that caters to beginners and experienced traders alike.

Kraken’s Mobile Applications

It’s essential to have access to your cryptocurrency investments on the go, and Kraken offers mobile applications to help you trade and manage your assets. The primary mobile app, available for both iOS and Android, provides an easy-to-use interface to buy, sell, and trade cryptocurrencies at your convenience.

Kraken mobile app
Kraken mobile app

For Kraken Pro users, there’s a dedicated Pro app with more advanced features tailored to suit your trading needs. Kraken Pro app also supports iOS and Android devices, offering users real-time, interactive charts, and advanced order options for a more professional trading experience.

Kraken Pro mobile app
Kraken Pro mobile app

While using the mobile apps, you can:

  • Deposit and withdraw funds directly from your smartphone
  • Stay up to date with market data and trends
  • Receive timely notifications about any price fluctuations or order completions

Additionally, Kraken’s mobile applications ensure the secure handling of your assets, incorporating the same security standards found on their web platform. This means you can trust the safety of your investments, even from your mobile device.

Here’s a quick comparison of the two apps:

AppKey FeaturesUser Type
Kraken MobileBuy, sell, trade, deposit, and withdrawGeneral user
Kraken ProReal-time charts, advanced orders, pro trading UIPro user

In summary, Kraken offers two mobile applications to cater to different types of users — the general Kraken mobile app and the Kraken Pro app for more advanced trading. With these mobile apps, you can trade effortlessly, securely, and conveniently from anywhere.

Customer Support Experience at Kraken

In your journey with Kraken, you’ll come to appreciate their focus on customer support. As a user, you can expect timely and helpful assistance when needed. Over the past few years, Kraken has made significant improvements in its customer service.

For example, long-time users have noted that the Kraken site used to suffer from outages, but these issues have been largely resolved in recent years. Additionally, the website’s design has seen major improvements, making it easier for you to navigate and find the information you need.

Kraken support center

When it comes to reaching out to Kraken’s customer support team, you’ll find multiple options to choose from:

  • Live chat: Access instant help by clicking on the chat icon on the Kraken website. This feature is available 24/7, ensuring that you receive quick assistance, regardless of your time zone.
  • Email support: If you prefer a more formal communication channel, you can reach out to the support team via email. You’ll receive a detailed response addressing your concerns.
  • Call: To call Kraken exchange support, you can find their official phone number on the Kraken Support page and call during their business hours.

To facilitate a smooth experience, Kraken provides a comprehensive help center with a wide range of resources, including articles and guides. These resources can help you understand the platform better and troubleshoot any issues you may encounter. Moreover, the help center is continually updated with new content to keep you informed about the latest developments in the world of cryptocurrency.

In summary, Kraken’s commitment to customer service and support ensures a positive experience for you while using their platform. With their reliable customer support team, you can comfortably navigate the world of cryptocurrency trading and feel confident in their ability to assist when needed.

Kraken vs Other Exchanges

When comparing Kraken to other popular cryptocurrency exchanges such as Coinbase, Binance,, and Robinhood, there are multiple factors you should consider. In this section, we’ll briefly discuss how Kraken stacks up against these competitors in terms of available coins, trading tools, fees, and customer support.

Kraken offers more than 220 supported coins, including popular options like Bitcoin, Ethereum, Cardano, Solana, and Dogecoin. This extensive selection is comparable to Binance but outpaces Coinbase,, and Robinhood, which each support a more limited number of cryptocurrencies.

In terms of trading tools, Kraken caters mostly to advanced users, providing sophisticated features like margin trading, futures, and staking. While Binance and also offer advanced options to meet the needs of experienced traders, Coinbase and Robinhood primarily cater to less-experienced investors with simpler trading platforms.

Examining fees, Kraken generally offers relatively low fees for its services, especially for those who engage in high-volume trading. Comparatively, Binance and also tend to have lower fees, while Coinbase and Robinhood tend to charge higher fees, which may be less enticing for active traders and investors.

As for customer support, Kraken offers good customer service options and has a wide range of educational material available to its users. While Binance has struggled with customer service in the past, seems to fare better in this regard. Coinbase’s customer support, meanwhile, has been criticized for being slow to address issues, and Robinhood’s customer service has generated mixed reviews.

It is important to note that Kraken is not available in all US states, so accessibility may be a factor in your decision-making process.

To make it easier to compare and comprehend the information, here’s a table summarizing the key differences between these exchanges:

ExchangeSupported CoinsAdvanced Trading ToolsFeesCustomer Support
Binance.usLimitedYesLowBetter than Binance
RobinhoodLimitedNoHigher (hidden in spread)Mixed

Remember that the choice of a cryptocurrency exchange depends on your individual needs and preferences. Consider factors such as supported coins, trading tools, fees, and customer support when you decide on the most suitable exchange for your requirements.

Frequently Asked Questions

What are the fees on Kraken exchange?

Kraken charges fees ranging from 0% to 0.26% depending on your trading volume and the type of order you place. For instant buy, sell, or convert orders, the fee is 1.5%.

Is Kraken a safe and trustworthy platform?

Yes, Kraken is considered one of the safest cryptocurrency exchanges and has implemented top-notch security measures to protect user information and funds. It has a strong reputation in the industry, but it’s always important to remember that past performance is not a guarantee of future security.

Which countries does Kraken support?

Kraken supports customers worldwide, including in the United States, Canada, Europe, and Japan. However, certain services may vary or be limited depending on the country or jurisdiction. It’s best to check Kraken’s website for specific information on your location.

How does Kraken compare to Coinbase?

In terms of fees, Kraken typically offers lower fees compared to Coinbase. Coinbase, on the other hand, is known for its user-friendly interface that allows beginners to easily buy and sell cryptocurrencies. Kraken caters more to experienced crypto investors with advanced tools and products.

What are the available cryptocurrencies on Kraken?

Kraken offers more than 120 cryptocurrencies for customers in the United States, and the number goes up to 160 for international users. Some of the popular coins available on Kraken include Bitcoin, Ethereum, Litecoin, Ripple, and many others.

Does Kraken offer wallet services?

Yes, Kraken provides wallet services for the cryptocurrencies available on its platform. When you create an account on Kraken, you get access to individual wallets for each supported cryptocurrency.

Is Kraken FDIC insured?

Kraken is not FDIC-insured as the FDIC only covers deposits held at banks and does not extend to digital currencies. However, Kraken does comply with financial regulations and focuses on providing a secure and trustworthy platform.

Has Kraken ever been hacked?

As of October 2023, Kraken has never been successfully hacked. The platform prioritizes security measures to keep your funds and information safe. While no cryptocurrency exchange can guarantee complete immunity from hacks, Kraken has a strong track record for keeping funds secure.

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